HAPPY NEW YEAR!! After a two week hiatus....it is good to be back. 2012 will be an exciting year. Lots of changes on the horizon for all of us. Total Body Surgical will be entering its second year of service to Northeastern Oklahoma and the surrounding areas. Our success is all thanks to you. Unless the Mayans are correct, we expect this year to be a banner one with many new changes to serve you better and MAYBE a few surprises!!
New changes are happening this year for us. This installment is to explain them. Next week we will get back into the meat.
First of all, we will be adding to our team in the next few weeks. We will be adding an ultrasound tech. Why?? Well, as many of you know, I have been doing the pre and post treatment vein ultrasounds and quite frankly, it has become too busy for me to do them and keep up with everything else. Our new tech will specialize in venous studies and as things in the vein center continue to grow, will take over more responsibilities with insurance and the daily running of the center. Venous disease is way underdiagnosed and the Northeastern Oklahoma, Arkansas and Missouri are underserved when it comes to the newer techniques in varicose vein treatments. We offer them all and as the word gets out and we continue to get great results we will need more help.
Second, we will be adding a new person at the front desk. This is greatly needed to serve you quicker when you come in, answer phones better, and allow us to provide the service you have come to expect at Total Body Surgical. We strive to be the best at everything we do. We hate to make people wait and know your time is important. I feel that the addition of our new staff will help us get closer to our goal. Be assured that these new faces will be just as friendly and nice as Mekala, Myranda, and Janet are now.... or we won't hire them!!
Third, physical changes. As many of you know, our corner in Grove has been undergoing massive change for the better. The old hospital is gone, the old intersection....gone...and the new shopping center is well under construction. The intersection, which has hindered access for several months is now finished with new curbing and asphalt. It looks great and will serve all of us much better than the old one....thank you Grove!! We plan to make some cosmetic improvements to the outer office, and, as you know, the interior is very nice.
Fourth, I will be making more YouTube clips. We plan to film procedures, pre and post op instructions and more. We will attach them to the web site so that you will have a better understanding of what goes on during your procedure and help address your questions and fears.
These are the changes we are working on for 2012. Keep and eye out for the surprises!!
The next few weeks I will talk a little about common General Surgical problems. These may not be as fun as the Cosmetic and Vein discussions but are just as important, if not more so.
First we will talk about one of the more common problems...the gallbladder, then hernias, then endoscopy. By that time we will be heading into spring. I am working on some great pricing for "mommy makeovers" for spring that will include breast work, tummy tuck, and liposuction....very exciting.
Talk next week....Happy New Year!!